Archive for Emergency

Who Needs a Door Handle (WTF 1)

Posted in Close Calls, Driving Basics, Road Rage with tags , , , , , , , , , , , , , , , , , , , , , , , , , , , , on May 11, 2011 by HackingVegas

Yesterday was a bad day all around. But no bad day is complete without a cherry to top it off. This is going to be part one of a look inside the inner workings of the taxi industry during an “emergency”.

I pull up to the hotel to let my fare out and when I get back in the car to leave a black SUV pulls around me and stops. I give him a minute to figure out what he’s doing (car had out if state plates). The driver gets out and started to unload a ton of bags. I tap my horn to get his attention and point to the sign saying it’s a “thru lane”. He just kept unloading. I then lean out the window and tell him, “hey, this is a thru lane you need to pull forward to the side to unload your car so everyone can get thru”. Well that didn’t go over well. He grabbed the next bag and slammed it against my cab. Thankfully staff at the hotel saw what was happening and went up to the guy and asked him to not unload there and told him he can pull up to the side to unload.

He got back into his SUV and pulled down the driveway. I put my car in drive and off I went. As we get to the edge of the property he stops and puts his SUV in park. Next thing I know his two doors fly open and two guys jump out and run at me. I’ve seen this before so I know what’s coming. I hit the panic button on my camera and I start to roll my window up as the driver reaches my door. Before I can get the window all the way up he takes a swing at me. Thank god he missed and my window is now up. They start yelling and I yell back, “WHAT THE FUCK IS YOUR DEAL? why don’t you get back in your car and get the fuck out of here”.

Well as I’m sure you’ve guessed, leaving was not what was on his mind. He wanted blood and wasn’t going to leave till he got it. He grabbed my door handle and in one swift tug ripped it right off the door. His buddy then got a freaked out look on his face and pulled the driver back to the SUV. They sped off and I switched my radio to “emergency” (as per company policy) and called it in. I started to follow him to get the plate number and make and model of the SUV.

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Once I got that he noticed I was behind him and started to run every red light for as far as I could see. I turned back around and started back to the hotel to wait for the Taxi Authority. Before I could get there my dispatch came back on the radio and said I needed to go back to the cab yard. I asked about the Taxi Authority and was told that per the road supervisor I needed to go back to the yard and everything would be handled there.

This isn’t out of the ordinary. The Taxi Authority does this a lot. I have yet to find out why but it happens so I started back like I was told.
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This mini-drama will continue for the next few posts. You can track them in order by the (WTF) plus a number at the end of each tittle.

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From One Emergency to Another

Posted in Driving Basics, Home life, Random Info with tags , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , on March 28, 2011 by HackingVegas

Ah just what I needed. A week off of work in sunny Southern California. Yeah, that’s where I’ve been. In beautiful sunny California with my feet propped up by the pool, sipping on cocktails with the wife, and not a worry in the world. Life doesn’t get much better than this.

Oh wait, that’s what I wish really happened. Unfortunately that couldn’t be farther from the truth. I had to leave work last Sunday on a family emergency that started off grim but turned out to be as okay as okay gets. But this post isn’t about my family or why I had to leave work. This is about how sad it is that I can’t leave on a family emergency without people messing up my business.

As a cab driver I have to figure out how to make as much money as possible no matter what’s going on in town. I do this by finding people that need rides regularly and force them offer to be their personal driver. This is a common practice and by doing this I can count on making the money I need. I call it smart business but I guess not everyone understands that.

When I left this last week, I had to call in a few of my personals (fares that call me direct or have a standing schedule) to the company I work for to make sure that they had rides. I do this for any of my personals who ask. Some just won’t use a cab unless I’m working so luckily I only had to call in a couple of orders. After doing this I felt better and sent text messages to my personals to let them know what was going on. They thanked me and probably felt that all would be well like it normally is.

Later in the week I got a text from one of my personals letting me know that she had to rent a car for the week instead of using my company and that she would tell me what had  happened when I got back. Well I’m back and I was going over my pick ups for the day when my phone went off. It was her. She said that she rented the car for another week and would not need me for her regular time this week. I was shocked. I asked what happened and she filled me in on the last weeks events.

I pick her up Monday thru Thursday and set up a pick up for her on Fridays. I guess last Monday the driver she got was late and then took her the long way to work. She paid him and then called to complain about being long hauled. The following day the driver was even later and was smoking in the cab with the windows up. He refused to put it out or roll down the windows. So now she’s been late to work two days in a row and gets warned about how important it is that she’s on time. That night she canceled her cabs for the rest of the week and rented a car to get herself back and forth until I got back. So all was fine until she looked at her calendar for the upcoming week and she saw that I told her I would be missing work again this Tuesday and possibly longer due to jury duty. She said she started to panic and decided that she had to get herself a car and start driving again. I understood after what she went through, but then the bomb hit. She said that she was just going to buy a car and didn’t need my service anymore. She couldn’t rely on my company to pick her up on my days off and she couldn’t risk loosing her job.

I was pissed. Not at her. I don’t blame her, honestly. I was pissed at my company and the other drivers. When I call in I let the company know it’s a personal of mine and they should take note. As a company, they should try and make these people happy. These people are paying good money almost everyday to get a ride. But now that they pissed her off and made her not trust them I lose a fare, a tip, and the company loses money too. Maybe they don’t remember that I only get a percentage of what’s on the meter. They get the rest.

With that said, I’m going back to work and have to find a new fare to fill my 7am time slot. Thanks for looking out.

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