Archive for the Law Enforcement Category

Hit and Run Or Assault

Posted in Close Calls, Law Enforcement, Road Rage with tags , , , , , , , , , , , , , , , , , , , , , , , , , , , , on August 29, 2011 by HackingVegas

As my twitter followers know, I had another incident at work last week. This one pushed me over the edge and got me to try to get local media involved in order to better protect myself and fellow hacks in Las Vegas. It started with a typical fare pick up at a resort where I was taking the second half of a large group to the outlets.  As I was pulling down the driveway I had a van next to me. For no apparent reason he started to come into my lane. This is common so I tapped my horn a few times hoping he would correct himself. Instead he continued to try to run me up the curb into the planter. I laid on my horn as I pulled up to the stop light.

The driver of the van opened his door, jumped out and started to run to my driver’s door. I thought I was ok because our cabs have auto lock doors when you put them in gear. Little did I know mine were not working that day.  He grabbed my door handle and flung it open.  He was yelling at me asking why I didn’t stop at the stop sign behind us. I couldn’t help but laugh and said,

“I’m sorry my stop wasn’t good enough for you but what gives you the right to come at me the way you did?”

Well, I guess that wasn’t the best way to handle it because he responded by saying, “Fine! I’ll come at you like this”, as he took a swing at me. I leaned away from it and he missed. I was able to grab my door and slam it shut before he had time for another swing. I locked the door, hit the panic button on my camera and radioed into dispatch what was happening.

By now my fare is freaking out and screaming bloody murder. My dispatcher didn’t make things any better. When I called in, the dispatcher couldn’t get my cab number right if her life depended on it.  It took 5 times for her to finally repeat the proper number. I chalked it up to the crappy radios the company put in not too long ago. Then I told her what just happened and gave her a description of  the man, his van & his license plate number. Once again I repeated myself 5 times before she repeated the proper plate number.  At this point I’m getting pissed. I’ve given this person who is supposed to be there to take information from me a lot of things I couldn’t write and I was sure that none of it was taken properly.

After he drives off I pulled my cab to a side road and parked.  My Fare was scared but I was trying to explain that I needed a statement from them.  But just as one of them was willing to do it my dispatcher said that the police ran the plate and it came back as invalid. She repeated the number back to me and to no surprise  she had written it down wrong. I remembered all but one letter and knew it was one of 2 options. I gave her the right plate number with both possibilities and waited to hear back. She then came back and said that both Metro and the Taxi Authority (TA) were not going to respond but that the TA wanted me to go to their office when I was done so they can do the paperwork needed. My fare had enough and hailed a cab out of there.

I couldn’t believe that this lady caused two different police agencies to not respond. Twenty minutes later, a Metro Traffic Officer pulled up and I found out why they didn’t come. He was sent for a Hit and Run car vs car crash. Nothing in the call said there was an assault. He asked if TA was going to handle it and after hearing they were, he pulled off. When my Supervisor found out that the call said nothing about the assault he called the TA and filled them in on what was really happening. They still didn’t want to send anyone out and wanted me to just come to the office still.

So off I went…

Hookers And John’s

Posted in Hookers, Law Enforcement, Robberies with tags , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , on August 1, 2011 by HackingVegas

I was sitting at a stop light waiting to turn left when my back door opens and someone jumps in.  I look in the rearview mirror and see what looks like the typical Vegas hooker. Before I could say anything she yelled, “GO! I have a few hundred-dollar bills and one’s yours if you just get me out of here”. Before I could do anything, I looked up right as a guy on his phone jumped on to my cab yelling, “NO, STOP! I have the cops on the phone. she just robbed me and they are on their way”.

This is nothing new for cabbies in Vegas. Every night we see hookers running out of hotels while being chased and hear them in the back of our cabs talking about the “last sucker” they rolled while he was showering or just not looking.  Personally, I think it’s funny. I mean if you are desperate enough to get a hooker and dumb enough to think you can trust her, then you deserve everything you get.

While the guy is yelling at me and trying to get me to talk to the cops, I see the hooker desperately trying to get out of my cab with no luck. I keep my child locks on so people can’t just open the door and run or into traffic at the airport. She starts going crazy again and even offers the $200 to just take her away from there.

I tell both of them that I’m not getting involved and that I’m just going to get off the main street and let her out. They can deal with it from there.  So I do just that, and watch as she tries to get into 3 other cabs. I signal for them not to taker her and they just lock their doors. She then runs into the hotel I pulled into so I pull off.  While waiting at the stop light to leave I see the two of them running back across the street. Just then a Las Vegas Metro Police Unit comes flying toward them. The cop stops and gets the hooker into custody.

Before the light could turn green my phone is ringing. It’s my dispatch telling me to stick around because Metro is going to want to talk to me.  I hang up and pull across the street to where they are and my phone rings again. This time It’s Metro’s Dispatch asking me to search my car for a wallet and $200 while I wait for an officer to come over to me.

To make a long story short, nothing was in my cab. I had to write a statement regarding this and they found the $200 under the girls WIG!!! I was laughing my ass of when I saw that.

If you take anything from this I hope it’s that you shouldn’t pick up a hooker. If you still feel that you need to pay for sex, there are legal brothels just outside of town.

Do You Listen Before Talking (WTF 4)

Posted in Driving Basics, Law Enforcement, Random Info with tags , , , , , , , , , , , , , , , , , , , , , , , , , on May 20, 2011 by HackingVegas

After hanging up on the Taxi Authority in (WTF 3) I went to the coordinator’s office to see what they could or could not give me. Just like before, they knew nothing and couldn’t help me. I then tried to talk to a manager about this. This use to be easy. They use to have their own building and we could just go over there and talk to them. Now they have been moved into the office next to the coordinators office. The door that leads to the new office is behind the desks and has a sign that says something to the effect of “don’t enter without supervisor”. Well, that would be nice if I could get one to act like I’m there.  After trying to get someone to help me and having no luck, I just walked out.  I then walked next door to our human resources office and gave them a shout.

After I filled in the lady at the desk with what is going on, I then asked if she could help me.  I let her know that I was wanting the cops to see the video and was trying to get the information that dispatch had written down for me while I was driving.  She tried to refer me to the same people who blew me off and only cared about the car. She then gave me a number to a guy that will help me in getting the cops to see the video. So I thanked her and walked out to call this guy.

Feeling better because I felt someone was really trying to help, I called the number and got a lady. She says that the guy I was needing to talk to was gone for the day and that she will pass all of my information to him in the morning. He’d get back to me. She said that he works from about 5am to 3pm and before hanging up, she wanted to look to see if the video had uploaded yet. She couldn’t find it but said he uploads them all in the morning and he’ll see it.  I thanked her for helping and hung up. Things were looking up.

I move on to dispatch. I called up and asked to talk to a supervisor. That itself was not an easy task. First I’m told that there isn’t one up there. Then I’m told I’m not allowed to talk to them but that they would take a message and pass it along.  So I call my supervisor and explain who I’m trying to talk to.  Finally after three calls I get transferred to the Dispatch Supervisor.  When he picks up I explain what I’m needing and ask if I can come up and copy it down or if he can read it off to me. For some reason he goes on to let me know that I need to hit my panic button and that will alert my dispatcher that I need help. he goes on to say that I can’t just call for help and I need to follow company policy.

First I told that this had happened about 3 hours prior. So why is he telling me to hit my panic button and deal with my dispatcher? Next, I would hope the guy “supervising” the Dispatchers would know what the radios can and can’t do.  You see a few months ago all of our radios were changed in our cabs and dispatch. Our old radios use to let dispatch know if we hit our panic button.  These new ones don’t. They don’t even tell the dispatch who’s talking to them. Finally, I go back and repeat that this happened 3 HOURS AGO!

I then return to trying to explain to him that I don’t need anyone to help me but him. I ask him again if I can get the information I gave the dispatcher so I can fill out a police report. He proceeded to rant on how everything in dispatch is company property. He explains that if I needed anything I would have to set up a meeting with the CEO of the company. Then, and only then, am I allowed to get anything from dispatch. He then went on to tell me that I better not even think about asking for any video. Those are private property and no one sees those. If I want the cops to see them then I better hope they get a warrant to view them.

So as I’m sure you can figure out I’M PISSED! I asked the guy, ” So if I want to get the information that I provided to my dispatcher regarding an assault that happened against me, I have to set up a meeting with the CEO of the company?  Which means I take time off work and hope that  he allows me to get this info, so then I can go to the police and file a report?” I was seeing red and couldn’t believe the stupidity I was hearing. He had a simple answer for me, YES. I couldn’t take anymore and just hung up.

I have felt helpless as a cabbie before but this was beyond anything I had experienced.  I got into my car and sat there for a few minutes trying to process what had just happened.  This was a company I thought was a good place to work. A company that advertises to have the happiest employees. I’m sure those “happy” employees haven’t had to deal with this stupidity.  I drove home and thought about this all. My only hope was the guy that should be calling me in the morning.

The next day came and went. I never got a call and when I called up to talk to him (4 times), I was told that he was unavailable.  I was all alone in this again. I had to think about what to do. Should I cause a huge uproar at work about this? No, that would just get me fired. Been there, done that. Do I go file a police report without the information I need? No, that’s pointless. So to wrap it all up I just decided to listen to the wife and let it go. I know I’ll get nowhere and if I try to make a deal about it, then I’ll more than likely get fired. Instead, I’m bitching to you guys and moving on hoping someday there will be change.

Thanks for putting up with this. You can look forward to a true Vegas Cab story coming up next time

Just Tell Me The Truth (WTF 3)

Posted in Driving Basics, Law Enforcement, Random Info with tags , , , , , , , , , , , , , , , , , , , , , on May 17, 2011 by HackingVegas

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After being left to wait in (WTF 2) without anyone from my work backing me up I decide to start putting my information together before the cops show up. So I grad my statement that I wrote out and write down the description of the two guys. I them call upstairs to the dispatch office and ask for the plate number I gave and any other information they took down. That didn’t go so well.

I call up, which is now after their shift change and get the swing dispatcher. I ask for the information and he has a hard time reading the notes. He rambles on a license plate number that was too long. He gave me 11 characters. 7 is the max I’ve seen on a plate and in California I know that’s the case. So I ask if he’s reading the right note. He says yes that’s the plate number you gave.

At this point I’m already upset and I’m not in the mood for this stupidity. I inform him that he wasn’t there when I gave the plate and pointed out that plates only have a max of 7 characters and he just gave me 11. I then noticed that 2 of them were “CA”. Ok that’s the stare of the plate but there are still 2 extra characters in there. I decide that yelling at this guy is going to get me no where because he wasn’t the one the wrote it therefor he couldn’t give a damn so I thank him, hang up and go back to waiting.

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I look at the time and notice that it’s about 45 minutes from the time I called the cops. I know I’m not s priority but she did say someone was on the way and that I should stay where I was. So I call back to get an update. After confirming the information on the call she asks;

Metro Dispatch: did you leave? They coul….. What address are you at?

I gave her the address and she says;

Metro Dispatcher: Oh well they are on their way. You gave us 4710 not 5710 but now that you gave us the right address we’re on the way

Me: sorry miss but I read the address right off our sign. But ok as long as someone is on the way.

I go back to waiting. Another 30 minutes go by and still no TA or Metro. This is standard for the TA but metro is normally there in a reasonable amount of time. I give it another 15 minutes and call metro back. I’m now told they just gave the call to an officer and he should be there in 20 minutes. So back I go to waiting. After 30 minutes I call back for the last time and I’m told they are busy and that the call is still there. This lady tells me they haven’t been able to give it to anyone but when things slow she send someone.

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Once again I’m pissed. Three calls made and three different answers given. I then ask of I can just come down to file a report. She says yes and if I have a video or anything that will help I should bring it with me. I tell her to cancel the call and I’ll get the info and head down there later.

Trying to be nice I call the TA and let them know I’m leaving so they don’t need to worry about meeting me. They inform me that they were never on the way and that the cab was going to be inspected over night when they got around to it. If I need to file a report of an assault I need to call metro and deal with them.

I hang up on hem and start to try and gather the information I need from the company…..

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Is That All You Care About (WTF 2)

Posted in Driving Basics, Law Enforcement, Road Rage with tags , , , , , , , , , , , , , , , , , , , , , , , , , , , , on May 13, 2011 by HackingVegas

After being told to go back to the yard in “Who Needs a Door Handle” I did just that. I was only about 2 miles away so I was there In just a few moments. When I got there I didn’t see the road supervisor I was told to meet so I went into the shift coordinators office to ask what I needed to do. Per usual they didn’t know a damn thing about what was going on. So after I filled them in on what happened they asked why I was there. I told them I was told to come here and deal with it here. I asked if I need to feel out any paperwork and once again I got the response of, “I don’t know”. I found an incident report on the wall of information racks and took things into my own hands and filled it out.

After I was done the road supervisor finally showed. He asked for my license and the registration for the car. I gave him he stuff and waited while he filled out paperwork. I got a shift coordinator to download the camera while he finished. When the road supervisor was done he asked if I had any questions and was trying to wrap it up. I asked when the cops were coming and if he wanted my report of what happened. He really wasn’t interested in what happened. He said, “well I have what I need and the video will help us get them to pay for it.”. I asked about when the Taxi Authority is coming and if Metro was on the way. He said that the Taxi Authority should be on the way and if I want to file a report with Metro I need to call them. He said they were called and told about the car so they can use that in the clam for repairs.

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At this point I’m getting mad. I asked dispatch to call for metro and the Taxi Authority so I can file a report about the assault and it seems the only thing they care about is the car. This was made clear when I called Metro and asked if they could come take a report on the assault part of this. The dispatcher asked if this was part of the vandalism call at the hotel. I said yes and asked what was reported. She said they only gave them the make and model of the SUV and was reporting a vandalism. I asked if they knew about the assault and she said no. I then told her what happened and asked if they could come make a report. She said to stay at the yard and got the address. She informed me that someone is on the way. So I hung up, text the wife to let her know what’s going on and waited.

I’m a bit upset at this point and can’t believe the company could really careless about what happened to me and only was worried about the car. Maybe it’s just me but when I was in charge of field employees I made sure if something happened to them at work we did everything we could to help them. I mean they were my employees and were doing their job that made the company money. Yet I’m now all alone waiting with no support and no one to ask for help. So there I sit waiting…..

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Seatbelts PLEASE

Posted in Driving Basics, Kids, Law Enforcement, Random Info with tags , , , , , , , , , , , , , , , , , , on April 25, 2011 by HackingVegas

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It’s Monday morning and this was a long weekend filled with ups and downs. But I’ll get into that on Wednesday. Today I’m just pulling a post from my file to make my week a little easier.

A weird thing has been taking place over the last ten years or so. The world has been embracing seat belts for our personal cars. Why do I think this is weird? Well it’s just as I said, our personal cars. When it comes to public transportation we feel better not wearing them, at least most. I know of many places that are trying to get belts on busses and trains but only a few have. Yet, towns with school busses that have belts installed have many being left unbuckled.

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A lot of people say it’s the drivers duty to make sure that people are wearing them and I have to agree, for the kids. As a taxi driver in Las Vegas it is a state law that all riders wear their seat belts. We have signs posted all over the cabs and many of us even ask if you can buckle up. But I think only about 50% do. This number is up, but it’s odd when you have someone say they normally wear one but don’t feel right wearing one in a cab. People will even ask, “can I get a ticket for not wearing one?”. Which I say, “Yes you can. I won’t get it, you will.” This is the case for the adults. Kids on the other hand I will get the ticket so my cab doesn’t move until they are buckled in. I’ve even got yelled at by a mom over this. I guess they know what’s best for thier kids.

So here’s my rule on this and do with it as you please. If you’re under 18, buckle up or get out. If you’re over 18, do as you please. It’s your ticket not mine and if you don’t care about your safety so be it. This rule applies only to back seat riders. If you choose to sit up front for the love of god please listen to me when I tell you,”you can sit up here if you wear your belt”. Why do I ask this of you? Well that’s easy, it’s the DING! Yes the taxi you are riding in was made in the last 20 years and it has all kinds of wires that tell it everything.

Your butt sits down and it knows. You don’t buckle and it knows. Don’t try to trick it. Pulling the seat belt out to the length you would wear it doesn’t do it. Besides if you’re going to pull it out that far then why don’t you just click it in. You know, put the male end into the female end which is the ONLY way to make the ding stop. Don’t get in and act like you didn’t hear me ask then act shocked when the ding starts.

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You: Oh is that because of me?

Me: um yeah I told you to buckle up.

You: oh, well is it ok that it’s doing that (as you grab your belt to pull it out but not buckle)

Me: No, but it’s your ticket. I’m use to people doing this.

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Permit Renewal (part 1)

Posted in Driving Basics, Law Enforcement with tags , , , , , , , , , , , , , , , , , , , , , , , , , on April 20, 2011 by HackingVegas


It’s that time again, yes its permit renewal time. As a cab driver we have to have a permit to work for a cab company. For the most part this is a bullshit way for, once again, the Taxi Authority to get money out of us. Like I’ve said before, the process of getting a permit is a joke and really needs improvement. But this isn’t about getting the permit, this is about renewing the damn thing.

In order to drive you need a physical that they call a D.O.T. (department of transportation) exam. This consists of a hearing and an eye test, a vital sign check, and all the normal bending, poking, and peeing that most physicals require. The biggest problem is that the three or four I’ve had were never even close to being the same.

The normal place I go to for this physical (a few clinics in town offer cheep DOT’s for Cabbies) was no longer open. So I found another one across town that my company recommended. I made my appointment and headed that way. I had a hard time finding it at first. It was way off the street and didn’t have a sign anywhere. I finally found the numbers on the building that I was looking for and went in.

After signing in and waiting for two other ladies to be seen, the doctor calls me in. There weren’t any nurses working so I had the doctor from start to finish. He starts the exam like any other. It wasn’t until we got to the eye exam part of it all that I started wondering if this guy was for real.

Normally you have an eye chart on a wall and you’re asked to stand at a certain spot and read it. First covering one eye then the other and then with both. Well it was nothing like this. I was asked to read a line off a chart that looks like he made it off of Microsoft Word. The letters were the largest I’ve ever been asked to read and as far as covering your eye, well that must take too long. After reading what seemed like a large print book for my grandma he asked me to sit and hold my arms out. This was followed up by, “no more shaking than the normal person. You’re good to go.”

He then filled out the paperwork, that includes the hearing test section even though he didn’t even have the equipment to test me with. I guess the fact that I was able to hear him was good enough. The last thing he told me was not to take over the counter meds that make me drowsy.

This was the quickest exam I’ve ever had. I think I was in the exam room for no more than 3 minutes. The exam consisted of:

  • Blood pressure check (which I don’t think he really did. My blood pressure hasn’t been that low in years)
  • Listening to lung sounds (I’m pretty sure of the fact that it was his fingers touching me. I don’t remember his stethoscope leaving his neck)
  • Weight (well at least I know I haven’t gained as much weight as I thought. Only 5 pounds in two years.)
  • Hernia check (well if you call having me lay back as he touches my stomach and says, “no hernia and the stomach is good”.)
  • Eye test (well you know how that went)

This was the dumbest biggest waste of time and money ever. I think out of all the crap we have to do that’s just a money-making scam, this has to be the biggest waste. But the good news is even though I know I need glasses and my blood pressure is actually high, I’ve been given a clean bill of health. Next step is permit renewal and “safety class”. Stay tuned for the next episode of, “Let’s See How Much Money We Can Make From Our Hacks”.

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